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We are excited to announce that Rotork Site Services is now officially Rotork Service. This change is a key part of our Growth+ strategy and marks a significant step forward as we continue to build on our heritage of providing world-class service solutions to customers across the globe.
Why the Change?
The decision to rebrand reflects our commitment to growth and our ambition to become a stronger, more unified global service provider. Our goal is to evolve beyond traditional site-based services and to offer a Full Lifecycle Experience that encompasses all stages of the customer journey—from installation and upgrades to ongoing support and predictive maintenance.
This new identity aligns with industry terminology and showcases the full range of services we provide. We are focusing on enhancing the value we bring to our customers by expanding our capabilities, embracing digital solutions, and delivering higher-margin services.
What Does This Mean for Our Customers?
First and foremost, Rotork Service will continue to deliver the same high-quality service and support you’ve come to expect. The rebranding is about evolving our approach and expanding our offerings, not changing the exceptional customer service you know and trust. Here’s what we’re doing to serve you even better:
With our new focus on a Full Lifecycle Experience, we’re integrating more digital services, including predictive maintenance and enhanced service solutions, to optimise your operations.
As part of our ongoing commitment to service excellence, we’re enhancing our service capabilities across all regions, backed by our network of over 300 skilled Field Service Engineers.
Our offerings will now be organised into four key areas: Connected Services, Field Services, Reliability Services, and Support Services. This will allow us to deliver more targeted, tailored solutions for your needs.
Looking Ahead
We are excited about the opportunities this rebrand presents and the future of Rotork Service. As we continue to grow and innovate, we remain focused on providing you with the highest standard of service and support. Our dedication to building long-term relationships and delivering quality solutions that drive success for your business is unwavering.
Stay tuned for further updates in the coming months as we roll out new services and solutions designed to bring even greater value to our valued customers.
Please visit our service page for more information on our rebranding and to learn more about Rotork Service.